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MarTech  Help
General
Browsing
Searching
Purchasing
Delivery
FAQs
General
How can I reach customer service?
How do I get started?
What information is available for each publication?
How can I reach customer service?
You can either send us an e-mail
or contact us directly at 212-824-0222 from 9 am to 7 pm EST, Monday through
Friday. If you require assistance finding a report, please send an e-mail to
one of our search specialists
or fill out the Contact A Search Specialist
Form.
How do I get started?
To find the publications of interest to you, you may either browse our full inventory of publications or search for publications which cover specific topics of interest to you.
What information is available for each publication?
For each publication, you may view the table of contents, list of tables and figures, and report
overview free of charge, by selecting the title of the publication of interest. Additional details,
such as the publisher, publication date, number of pages, and available delivery formats with
pricing, and geographic region covered, are also provided.
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Browsing & Searching
How is your content organized?
How do I browse?
How do I search?
What are some basic search tips?
How is your content organized?
All content is categorized by market. Visit Main Markets for a complete list of our market categories and subcategories.
How do I browse?
A list of the main industries covered by MarTech are provided at the left side of the screen. By selecting one, you will see a full list of reports in this category as well as a list of subcategories. By selecting a subcategory, you will further refine your results.
How do I search?
You can search our full database of publications two ways.
To use the simple search, insert your term(s) in the box that appears at the upper left hand corner of every page. With this tool, you can either search the publication title or keywords for your terms.
To conduct an advanced search, select the Advanced Search link below the simple search box.
What are some basic search tips?
To perform a Keywords Search enter a single keyword or multiple keywords (excluding common words such as and, or, not, the, a, in, to, etc.). Using multiple keywords returns results containing all of your search terms.
(Example: biodegradable plastics market will return publications containing biodegradable and plastics and market, but not necessarily the phrase biodegradable plastics market.)
To narrow your results, enter additional keywords in the Refine Search field.
To perform a Title Search
enter root search term(s) or full word(s). The search engine automatically looks for publications containing different versions of your root search term in its title.
(Example: degrad will return publication titles containing degraded, degrades, degrading, degradable, photodegradable, biodegradable, etc.)
The Advanced Search
function enables you to search several fields at once. You may also restrict your results by date published, industry, region covered, and availability.
Publication Date Filter
This enables you to restrict the results by their publication date. If no selection is made, all publications are queried, regardless of publication date.
Type Filter
This enables you to restrict the results by type of publication. If no selection is made, all publications are queried.
Format Filter
You may also restrict your results to those publications which are available for Instant Access. If no selection is made, all publications are queried, regardless of delivery format.
Region Filter
This enables you to restrict the results to those publications covering a specific geographic region. If no selection is made, all publications are queried, regardless of region covered.
Market Filter
This enables you to restrict the results to a single market category. If no selection is made, all categories are queried.
Sort
The Sort feature enables you to list the results in descending relevancy by publication date, title, or price. Search results are automatically sorted by date, with the most recent appearing at the top. To change the sort, click the button next to the option of your choice. The Title option returns the results in alphabetical order by title. The Price option returns results in ascending price, from least to most expensive.
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Purchasing
How do your prices compare with purchasing directly from the
publishers?
Can I purchase just a section of a report?
How do I get a receipt for my online purchases?
Can I be invoiced for my purchase?
How does the Shopping Cart work?
What if I don't want to use the Shopping Cart feature?
How do your prices compare with purchasing directly from the
publishers?
All publications sold on our site are available at the same price the publisher sets. There are no additional fees. In many cases, we are able to offer special discounts and promotions by collaborating with the publishers.
Can I purchase just a section of a report?
Many publications are available in smaller, less expensive sections. These are indicated by Buy A Section.
To purchase individual sections of a publication, click Buy A Section of this Report. A list of available sections will appear. Add the records you wish to purchase to your Shopping Cart by clicking Buy this Section. You can add any combination of sections (from various reports) and full reports to your Shopping Cart.
After you complete Checkout, a URL link will appear containing the study information you purchased. You will also be sent an e-mail with this URL link, if you wish to view the information later. The URL link is valid for seven (7) days.
Open the URL link to view the study information and you can also print out a hard copy for your personal reference. This URL link is provided solely for the use of purchaser and may not be shared, copied, or circulated.
How do I get a receipt for my online purchases?
You will receive a 'MarTech Purchase Confirmation' e-mail containing your order details. This is your receipt.
Can I be invoiced for my purchase?
In order to purchase online, you must provide your credit card information. If you are purchasing the full study, we require pre-payment by check, wire transfer, or credit card. If you would prefer to be invoiced, contact MarTech's Sales Department to set up an account.
How does the Shopping Cart work?
This tool is designed to facilitate the purchase process and enable the user to purchase multiple reports or multiple sections of reports while navigating the entire site.
As you browse or search for publications, Buy this Report will appear below the title of each publication. Click Buy this Report and a list of Types (available report formats) will appear. Click the Type you wish to purchase and it will be added to your Shopping Cart. When you are finished making your selections, click Checkout and a detailed summary of your purchases will appear.
Note: This tool is based upon the application of 'cookies.' Your browser must be
configured to allow 'cookies' for the shopping cart feature to function properly.
Functions:
Add Items to Cart
Click Buy this Report (or Buy this Section) and click a Type to add the item to your Shopping Cart. These items will be placed in your Shopping Cart at the current system
price.
View Details
This function will display all items currently in your shopping cart, along with the current system price.
Clear All
When viewing the cart, clicking Clear All will remove all items from your Shopping Cart.
Quantity / Recalculate
When viewing the cart, change the quantity of any item by entering a number in the Quantity box. Enter '0' in the Quantity box to remove that item from your Shopping Cart. Click Recalculate to adjust the total amount.
Checkout
When you are ready to complete the purchase, click Checkout and fill in your billing and shipping information. Click Confirm and then Submit to finalize the transaction. After the purchase is complete, your cart will be cleared out.
What if I don't want to use the Shopping Cart feature?
All Shopping Cart transactions on our site are encrypted and secure. Our website is a certified Verisign Secure Site. However, if you prefer not to use this secure feature, from View Details select Fax Order Form. This will provide a pre-formatted order form which you should print, fill-out, and either fax to 212-824-0226 or mail to 244 Madison Avenue, #104, New York, NY 10016.
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Delivery
What are my options for delivery?
What is Instant Access?
What are my shipping options?
What are my options for delivery?
Publications are available in electronic format for Instant Access or e-mail delivery and/or
in hard copy format for physical delivery.
What is Instant Access?
 Instant Access means that a publication or section of a publication can be viewed immediately after purchase.
After you complete Checkout, a URL link will appear containing the study information you purchased. You will also be sent an e-mail with this URL link, if you wish to view the information later. The URL link is valid for seven (7) days.
Open the URL link to view the study information and you can also print out a hard copy for your personal reference. This URL link is provided solely for the use of purchaser and may not be shared, copied, or circulated.
What are my shipping options?
For hard copies and CD-ROMs, standard shipping is complimentary and will take approximately 1-2 weeks, depending on your location. For an additional $50, you can request Express Shipping (e.g. Federal Express or equivalent).
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